You are here: Kunst-Auktionshaus WENDLBuyingInformation for buyers
Buy at an Auction
Welcome to WENDL – Your auction house of discoveries.
Variety and professionalism, customer-friendliness and enthusiasm for art is what our family-owned company stands for. Visitors like to keep the atmosphere of our house as a pleasent memento of a lovely arranged treasure box.
Fairness and transparency are our top priorities. Starting in 2025, we will collaborate with the Art Loss Register (ALR), the world's largest database for stolen and lost artworks. This ensures even greater security for a truly enjoyable auction experience for you!
Do you need some assistance? Please do not hesitate to contact us. Our highly motivated team is pleased to help you.
» Aftersales
Discover your favourite piece after the auction!
Invoice
You have been successfull in bidding? Congratulations!
If you placed your bids on location during the auction, you may pay and pick up your items at any time. At the cashier of our auction house, we accept payment in cash, via Mastercard, VISA Card and Maestro.
Distant bidders will receive the invoice once the auction closes by email, a few days after the auction at the latest. You will find a payment link in your invoice that can be paid by SEPA direct debit, SOFORT bank transfer, VISA Card, Mastercard, American Express and Paypal. Users registered on the WENDL website can also access the invoice in their "MY WENDL" account where it can be paid by a payment link, too. Payment by bank transfer is also possible. You will find our bank details on the invoice, which must be paid within 8 days. Bidders without an e-mail address will receive the invoice by post.
Goods Collection
Following payment we recommend to collect your purchased items in person.
Please inform us about the collection of your goods in good time by telephone or email. Please also let us know whether your goods are only to be made available or already packed. This can avoid long waiting times. You are also welcome to take this opportunity to visit our aftersales on-site.
Goods can be collected during our office hours (Tuesday to Friday from 9 am to 12.30 pm and 2 pm to 5 pm, Monday only by appointment). For collections outside our regular business hours, we offer extended opening hours until 7 pm on 3 weekdays after each auction. You can find the dates on the homepage of our website or in our newsletter.
We kindly ask you to bring your own packaging material, transport boxes or blankets for protection of the environment. If this is not possible, we will provide you with packaging material. We are also happy to assist you in packing your goods. Please note that there is a deadline for collecting your goods and that we charge storage fees (€1 to €3 per day) from the fourth week after the auction.
Forwarding Agencies
If you are unable to collect the goods by yourself, please hire and authorise someone to assist you the soonest possible. Please send us this collection authorisation by email. The following list of forwarding agencies & transport companies provides you with an overview of forwarders who work for many of our clients and with whom we have had good experiences. If you have any further questions, we will be happy to advise you on the phone.
Shipment
Auctioneers WENDL will take over the entire shipping process (shipping quote, packaging, insurance, dispatch) for your goods.
Procedure:
(1) Receipt of the WENDL invoice including shipping costs
(2) Payment of the total amount
(3) Packaging and dispatch of the goods by Auctioneers WENDL
Important information for shipment to the USA: Due to the abolition of the de minimis rule as of August 29, 2025, goods with a value of less than $800 (€680) will be subject to customs duties when imported into the USA. If shipped by the auction house, the customs duty will be invoiced to the auction house and passed on to the customer.
Kunst-Auktionshaus WENDL / Auctioneers WENDL
Owner: Julia M. Wendl
August-Bebel-Str. 4
07407 Rudolstadt
Phone: +49 3672 424350
Fax: +49 3672 412296
Email: kontakt@auktionshaus-wendl.de